Shipping Policy

Renybebe Shipping & Order FAQ

1. When Will My Order Ship?

  • Standard processing time: 24 hours (up to 3–5 business days during sales or promotions).

  • You will receive a shipping confirmation email with tracking information once your order is dispatched.

2. Shipping Times

  • USA: 5–10 business days

  • International: 7–15 business days (remote areas may take up to 30 days)

  • Delays may occur due to holidays, weather, or other uncontrollable factors.

3. Tracking My Order

  • All orders include tracking. Track your package via Track Your Order on our website.

  • If tracking shows delivered but you haven’t received it, check with family, neighbors, or property managers. Contact your local carrier for assistance.

4. High-Risk Orders & Verification

  • Some orders may require verification for security reasons.

  • Orders flagged as high-risk will not ship until verified.

  • Prompt responses help speed up processing. Failure to respond may result in cancellation.

5. COVID-19 Shipping Notice

  • Transit times may be delayed due to postal system capacity or backlogs.

  • Exact delivery times cannot be guaranteed.

6. Can I Cancel My Order?

  • Cancellations are generally not accepted due to fast processing.

  • Requests within 24 hours may be accommodated with a $5 fee.

  • Once received, returns and refunds are handled via info@renybebe.com.

7. Incorrect or Damaged Items

8. International Shipping & Customs

  • Buyers are responsible for all tariffs, duties, taxes, and import fees.

  • Renybebe is not responsible for delays, seizures, or additional charges from customs.

  • Please review your country’s import regulations before purchasing.

9. Contact Us

For any questions about shipping or orders, email us at info@renybebe.com.